Cookie Policy

What are cookies?

Cookies are tiny data files that are placed on your computer, tablet or mobile phone when you visit our website. They allow us to record certain pieces of information when you visit, browse or interact with our site, for example which pages or products get viewed the most. We use this information to improve the website experience and to help us serve you more relevant advertising. The length of time that these cookies are stored on your device depends on the cookie but generally it’s anywhere between a few minutes and up to two years.

We use these type of cookies

Strictly necessary cookies

These cookies are essential for this site to work properly. They include cookies that ensure basic functionalities and security features of the website. They do not store any personal information. You can’t turn these cookies off.

Functional and personalisation cookies

These are cookies that allow our website to provide extra functionality and personalisation.

An example of functionality is caching data from our servers to reduce the time it takes for a web page to load. We also use these cookies to set your language preferences.

You can turn these cookies off.

Analytical cookies

These cookies allow us to measure the usage of the website, such as which pages are viewed and time spent on our website. These technologies also help us to understand if you have visited our website before so that we know how many unique users we have. With this information we are able to understand the most popular parts of our website and make sure the experience of our website is better for everyone.

An example of an analytics cookie is Google Analytics which collects information like the pages you’ve visited and the type of web browser. It does not collect personally identifiable data such as your name or email address. It also tells us whether you are a new or returning visitor which allows us to make sure we don’t show you the same things twice, like our cookie banner. Please note that our Google Analytics cookie includes Google signals. When Google users have ads personalisation enabled in their Google account Google signals collects information about their cross-device behaviour. This information may include end user location, search history, YouTube history and data from sites that partner with Google. The data provided to us is aggregated and anonymised.  

You can turn these cookies off.  

Advertising cookies

These cookies allow us to show you advertisements that you may be interested in based on your browsing behaviour. These technologies also help us to analyse the effectiveness of our ad campaigns.

An example of an advertising cookie is LinkedIn which collects data regarding a person’s visit to our website including which pages they visited and their device. This allows us to see how effective our LinkedIn ads are but also helps us to make sure we don’t show ads to people who already use our services.  

You can adjust the way your computer stores cookies. You can do this in your browser settings. You can choose to clear cookies and site data every time you close windows, or you can choose to block all cookies. As browser settings differ, look at your browser’s help section to correctly modify your settings.

If you choose to block all cookies, please note that some of the features that normally make your site experience more efficient may not function properly.

The table below explains the cookies we use and why.

Cookie Name

Purpose

Can this Cookie be turned off?

Facebook Pixel

These cookies show us how our ads on Facebook are working. We use the information to analyse user interest in Pomelo Pay.

Yes

Google Ads Audience Tracker

These cookies are used to assess how effective our ad campaigns are. They track the amount of clicks an ad campaign receives and the demographic of users engaging in the campaign.

Yes

Google Optimise

These cookies are used to analyse changes made to our website pages. We use the information to help us improve the website.

Yes

Google Universal Analytics

These cookies are used to collect information about how visitors use our website and which pages they are visiting. We use the information to compile reports and to help us improve the website.

Yes

HotJar

These cookies help us understand user behaviour on our website through session recording and heatmaps.

Yes

LinkedIn Insight

These cookies are used to target website visitors on LinkedIn.

Yes

Pardot

These cookies help us understand visitor activities on our website.

Yes

Last updated: August 2022
Pomelo Group Limited is a company registered in England and Wales (No. 10583935). Our registered address is Level 39 One Canada Square, London, England, E14 5AB. Pomelo Group Ltd is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 FRN 928018 for the issuing of electronic money.

© Pomelo Group Ltd 2022.
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